IT-Betreuung für Unternehmen
Wir übernehmen Ihre gesamte IT oder unterstützen Ihr bestehendes Team.
You have no one in IT
When no one runs IT, every decision lands back on your desk. Equipment gets bought when the need is urgent, and an outage starts with a search for someone who can help.
We take on servers, networks, backups, security and maintenance. You know where to raise an issue, and the contract sets both the scope and response times.
You have an in-house IT specialist
One person may know the environment inside out and still be buried in day-to-day requests. The same pressure affects a team of two or three: leave, illness, a resignation or a larger rollout can expose work no one else is free to take on.
We support your existing team within an agreed scope. That can mean taking responsibility for backups, security, networks, servers, P2V migration or on-call cover defined in the contract.
You are changing IT providers
The biggest concern is rarely the new service agreement. It is the passwords, documentation and working knowledge that still sit with your current provider.
You do not want to be caught between two companies when one has stepped away and the other still does not know the environment. A service list in the new contract does not solve that handover risk.
Day-to-day support
What stops work sets the order, not the time a ticket arrived. Response times and any on-call cover are written into the contract, so you know the commitment from the start.
Monitoring flags some failures before anyone reports them. Changes go into agreed maintenance windows, and the change plan includes a way to roll them back.
Unsere Projekte
These projects have one thing in common: the result is testable before an incident.
Elastic Stack monitoring covers 150 servers and around 3,000 network devices. The dashboard shows the state of the network in 30 seconds.
Projekt ansehenWe test backups by restoring data. That is the point when you find out whether the data can actually be recovered from them.
Projekt ansehenContract scope
We can take on all your IT or selected areas where your team needs support.
We administer server systems, storage and SAN arrays.
We virtualise servers and desktops and carry out P2V migrations.
We set up backups and archiving, then test data restores.
We maintain LAN and WAN networks and VPN connections.
We maintain security systems and monitor servers and network devices.
We audit your environment, advise on changes, modernise it and train your team. We also design server rooms.
Changing providers
Access credentials and documentation may still sit with your previous provider. We begin by inventorying the infrastructure, risks and dependencies, then record the access details that have been handed over.
The timing depends on the state of the documentation and what the previous provider supplies. Giving you a date before we know those facts would be guesswork.
Cost of support
The price follows the work that actually needs to be covered. Before quoting, we check what you want us to take on and what level of support it needs.
After the conversation, you receive the proposed scope and a billing model based on those findings. Depending on the agreed work, billing can be hourly, task-based, weekly or monthly.
Wie wir arbeiten
This path shows how the first conversation turns into ongoing infrastructure support.
Wir hören uns an, was nicht funktioniert und was sich ändern soll.
Wir erfassen Ihre Infrastruktur sowie die damit verbundenen Risiken und Abhängigkeiten.
Wir legen den Umfang, die Reihenfolge und den Rollback-Plan fest.
Wir setzen Änderungen in Wartungsfenstern um, ohne Ihren Betrieb zu unterbrechen.
Wir überwachen die Systeme, reagieren auf Störungen und planen die Weiterentwicklung.
Kurzanfrage
Choose a topic and leave your email. We can work through the rest in a conversation.
Lieber telefonieren? Rufen Sie uns an unter +48 662 036 615
FAQ
No. We can support your existing IT specialist or small team within an agreed scope instead of taking over all IT. We take on the areas where time or specific skills are missing.
Yes. We carry out P2V migrations from physical servers to virtual environments. We define the scope after reviewing the current environment and its dependencies.
Yes. You choose which areas we take on instead of arranging separate support for each one.
Night and weekend response depends on the on-call cover in your contract. The contract sets both response times and the scope of that cover.
Yes. We provide training, audits and consulting. Any of these can be included in the scope agreed after we review what you need.
Describe your situation, and we will identify what we can take on and what we need to prepare a quote.
