PL Contact us

IT outsourcing

Your external IT department

Company IT care on subscription, without a ticket queue.

Contact us Call
  • External IT department
  • User support
  • Infrastructure care
Scroll

The model

A specialist team without department costs

IT outsourcing gives you access to a team of specialists without the cost of building your own department: salaries, office space, equipment and training. Our team brings its own resources, workspace and transport. You simply agree the scope of cooperation and a flat fee. We can take full responsibility for your IT environment or support your in-house team, in exactly the scope you need. We work with clients in Warsaw and across Poland.

Animated graphic: an external team stepping into the place of an IT department

Scope

From servers to audits and training

The scope covers server systems and storage (including SAN environments), server and desktop virtualization with P2V migrations, backup and archiving, LAN, WAN and VPN networks, security and infrastructure monitoring systems, as well as audits, consulting, modernisation, ongoing maintenance of IT environments, training and server room design.

Animated graphic: six areas of care orbiting a single team

Terms

A flexible rate after analysing your needs

Terms are set after analysing your business needs: we estimate the average hours and competencies required, and on that basis agree a rate: hourly, per task, weekly or monthly. It's a flexible model when your company is scaling fast, needs an expert for the length of a project, loses a key employee or has an urgent problem to solve.

Animated graphic: infrastructure analysis, scope tuning and agreed terms of cooperation

Scope

What exactly we do

External IT departmentComplete IT care on subscription.
User supportRemote and on-site help, no ticket queue.
Infrastructure careServers, network and backups under one responsibility.
Advisory & growthAn IT roadmap matched to your business plans.
Facilities supportNetworks, Wi-Fi and systems in venues where guests use the infrastructure too.
Audits and trainingAn infrastructure review and training for the client team.

How we work

How we start

The same path whether we start with a single server or the whole infrastructure.

  1. 1

    Need

    We listen to what hurts and what must change.

  2. 2

    Analysis

    We map the infrastructure, risks and dependencies.

  3. 3

    Plan

    A clear scope, sequence and a way back.

  4. 4

    Delivery

    Changes in maintenance windows, without chaos.

  5. 5

    Operations

    Monitoring, response and planned evolution.

FAQ

Before you ask

How much does it cost?

We set the rate after looking at what you need, not from a price list. We work out the average number of hours and the skills required, and from that the rate: hourly, per task, weekly or monthly. You pay for the scope you actually need.

What do we get instead of our own IT department?

A team of specialists without the cost of building a department: salaries, office, equipment and training. Our team works with its own resources, workspace and transport. It fits when a company is growing fast, needs an expert for the length of a project, or loses a key person.

Let us start with a conversation

Tell us what is causing trouble. We set the scope, the order of work and the timeline together.

Contact us Call